Start with the mess
I pull together customer context, research, product history, business needs, technical reality, and the questions nobody has answered yet.
About me
I’m a product designer and design leader who likes making complicated things easier to understand.
This is a little more about how I think, how I work with people, and how I turn messy product problems into something a team can actually act on.
What working with me looks like
I pull together customer context, research, product history, business needs, technical reality, and the questions nobody has answered yet.
I ground decisions in evidence and established UX thinking so we are not designing from taste, hierarchy, or whoever talks the loudest.
Analogies, sketches, prototypes, workflows, weird examples. I’ll use whatever helps turn an abstract idea into something people can understand.
I mentor, critique, question, and teach the thinking behind the work so people build their own judgment instead of waiting for my answer.
“Amy’s knowledge of our customers and business is remarkable, and she has a talent for connecting that knowledge to the work in front of us. I’ve often walked away from conversations with Amy seeing a problem differently or thinking about it in a new way.”
How my brain works
I hold a lot of context, make connections, sketch things out, move pieces around, and eventually turn the organized mess into a story, system, or direction everyone else can use.
“Give Amy a complex problem and you only have to explain it once. She’s off and running, bringing clarity, creativity, and momentum to even the most ambitious design challenges.”
How I make decisions
I don’t believe user needs, business goals, technology, UX principles, or ethics exist in isolation. The job is understanding where they reinforce each other, where they conflict, and what tradeoff we are actually making.
Growing people
My leadership has come through mentoring, coaching, critique, cross-team influence, and creating space for other designers to grow. I want people to leave a conversation understanding something better than when they walked in.
“Rather than simply giving suggestions, she inspires you to critically examine your design decisions and encourages you to communicate them with clarity and confidence.”