I turn complex product challenges into clear direction.

C2BO: Carrier-to-Broker Onboarding

Led the carrier experience for a company-wide trust and verification initiative, aligning a 10-team program around one reusable onboarding profile.

Connected Email

Created a direct, trusted communication path between dispatchers and brokers by integrating existing Gmail and Outlook workflows.

Negotiation on A2Z Sync

Made critical negotiation data visible and actionable within dealership workflows, helping salespeople and managers make more confident deal decisions.